Beaute By Autumn

Please review my policies before booking to help ensure a smooth, positive experience for both of us. Service Satisfaction & No Refund Policy I truly want you to love your hair and feel confident when you leave my chair. Because each appointment involves dedicated time, professional products, and customized work, all services are non-refundable. If something doesn’t feel quite right, please reach out — I’m happy to make it right: • Any concerns must be communicated within 7 days of your original appointment. • Please notify me as soon as you notice an issue so it can be addressed in a timely manner. • Adjustments or corrective services will be offered within that 7-day window at no additional cost. • Adjustments apply to the original service only and do not include changes of preference or new service requests. Deposit Policy • A non-refundable deposit is required to secure your appointment. This deposit will go toward your total service cost. • If you need to reschedule, your deposit may be transferred one time with at least 48 hours’ notice. Cancellations & No-Shows • Cancellations or reschedules made within 48 hours will result in the forfeiture of your deposit and require a new deposit to rebook. • Same-day cancellations and no-shows will not be allowed to book future appointments. Late Arrivals • If you arrive 15 minutes or more past your scheduled time, your appointment will be considered a missed appointment and treated as a last-minute cancellation: • Your deposit will be forfeited. • A new deposit will be required to book again. • If this occurs more than once, you will no longer be able to book future appointments. By booking with me, you agree to these policies. Thank you so much for respecting my time and supporting my business — I look forward to creating beautiful hair for you!